diff --git a/package.json b/package.json
index 1a29b564..457f2ff8 100644
--- a/package.json
+++ b/package.json
@@ -36,6 +36,7 @@
     "@electron-toolkit/utils": "^3.0.0",
     "@fontsource/noto-sans": "^5.0.22",
     "@hookform/resolvers": "^3.9.0",
+    "@intercom/messenger-js-sdk": "^0.0.14",
     "@primer/octicons-react": "^19.9.0",
     "@reduxjs/toolkit": "^2.2.3",
     "@vanilla-extract/css": "^1.14.2",
diff --git a/src/locales/en/translation.json b/src/locales/en/translation.json
index abecb50d..e70eb519 100644
--- a/src/locales/en/translation.json
+++ b/src/locales/en/translation.json
@@ -25,7 +25,8 @@
     "queued": "{{title}} (Queued)",
     "game_has_no_executable": "Game has no executable selected",
     "sign_in": "Sign in",
-    "friends": "Friends"
+    "friends": "Friends",
+    "need_help": "Need help?"
   },
   "header": {
     "search": "Search games",
diff --git a/src/locales/es/translation.json b/src/locales/es/translation.json
index d155bcd6..2830eb0c 100644
--- a/src/locales/es/translation.json
+++ b/src/locales/es/translation.json
@@ -25,7 +25,8 @@
     "queued": "{{title}} (En cola)",
     "game_has_no_executable": "El juego no tiene un ejecutable seleccionado",
     "sign_in": "Iniciar sesión",
-    "friends": "Amigos"
+    "friends": "Amigos",
+    "need_help": "¿Necesitas ayuda?"
   },
   "header": {
     "search": "Buscar juegos",
diff --git a/src/locales/pt-BR/translation.json b/src/locales/pt-BR/translation.json
index 41e60338..b61a08be 100644
--- a/src/locales/pt-BR/translation.json
+++ b/src/locales/pt-BR/translation.json
@@ -25,7 +25,8 @@
     "queued": "{{title}} (Na fila)",
     "game_has_no_executable": "Jogo não possui executável selecionado",
     "sign_in": "Login",
-    "friends": "Amigos"
+    "friends": "Amigos",
+    "need_help": "Precisa de ajuda?"
   },
   "header": {
     "search": "Buscar jogos",
diff --git a/src/locales/ru/translation.json b/src/locales/ru/translation.json
index 47bfe30c..d1282951 100644
--- a/src/locales/ru/translation.json
+++ b/src/locales/ru/translation.json
@@ -24,7 +24,8 @@
     "queued": "{{title}} (В очереди)",
     "game_has_no_executable": "Файл запуска игры не выбран",
     "sign_in": "Войти",
-    "friends": "Друзья"
+    "friends": "Друзья",
+    "need_help": "Нужна помощь?"
   },
   "header": {
     "search": "Поиск",
diff --git a/src/main/services/user/get-user-data.ts b/src/main/services/user/get-user-data.ts
index a283aecb..fd4e5e1d 100644
--- a/src/main/services/user/get-user-data.ts
+++ b/src/main/services/user/get-user-data.ts
@@ -56,6 +56,7 @@ export const getUserData = () => {
           id: loggedUser.userId,
           username: "",
           bio: "",
+          email: null,
           profileVisibility: "PUBLIC" as ProfileVisibility,
           subscription: loggedUser.subscription
             ? {
diff --git a/src/main/services/window-manager.ts b/src/main/services/window-manager.ts
index 8da2dd5e..4f65ef2a 100644
--- a/src/main/services/window-manager.ts
+++ b/src/main/services/window-manager.ts
@@ -85,6 +85,10 @@ export class WindowManager {
           return callback(details);
         }
 
+        if (details.url.includes("intercom.io")) {
+          return callback(details);
+        }
+
         const headers = {
           "access-control-allow-origin": ["*"],
           "access-control-allow-methods": ["GET, POST, PUT, DELETE, OPTIONS"],
diff --git a/src/renderer/index.html b/src/renderer/index.html
index b53595ff..c1d8f50c 100644
--- a/src/renderer/index.html
+++ b/src/renderer/index.html
@@ -6,7 +6,7 @@
     <title>Hydra</title>
     <meta
       http-equiv="Content-Security-Policy"
-      content="default-src 'self'; script-src 'self'; style-src 'self' 'unsafe-inline'; img-src 'self' data: local: *; media-src 'self' local: data: *;"
+      content="default-src 'self' *.intercom.io wss://nexus-websocket-a.intercom.io; script-src 'self' *.intercom.io *.intercomcdn.com; style-src 'self' 'unsafe-inline'; img-src 'self' data: *; media-src 'self' local: data: *; font-src 'self' https://fonts.intercomcdn.com"
     />
   </head>
   <body>
diff --git a/src/renderer/src/app.css.ts b/src/renderer/src/app.css.ts
index a52d81f6..25c453c8 100644
--- a/src/renderer/src/app.css.ts
+++ b/src/renderer/src/app.css.ts
@@ -126,3 +126,9 @@ export const titleBar = style({
   zIndex: "4",
   borderBottom: `1px solid ${vars.color.border}`,
 } as ComplexStyleRule);
+
+export const cloudText = style({
+  background: "linear-gradient(270deg, #16B195 50%, #3E62C0 100%)",
+  backgroundClip: "text",
+  color: "transparent",
+});
diff --git a/src/renderer/src/app.tsx b/src/renderer/src/app.tsx
index 7c572a56..11522273 100644
--- a/src/renderer/src/app.tsx
+++ b/src/renderer/src/app.tsx
@@ -2,6 +2,8 @@ import { useCallback, useContext, useEffect, useRef } from "react";
 
 import { Sidebar, BottomPanel, Header, Toast } from "@renderer/components";
 
+import Intercom from "@intercom/messenger-js-sdk";
+
 import {
   useAppDispatch,
   useAppSelector,
@@ -34,6 +36,10 @@ export interface AppProps {
   children: React.ReactNode;
 }
 
+Intercom({
+  app_id: "pq96v8fh",
+});
+
 export function App() {
   const contentRef = useRef<HTMLDivElement>(null);
   const { updateLibrary, library } = useLibrary();
@@ -54,8 +60,13 @@ export function App() {
     hideFriendsModal,
   } = useUserDetails();
 
-  const { userDetails, fetchUserDetails, updateUserDetails, clearUserDetails } =
-    useUserDetails();
+  const {
+    userDetails,
+    hasActiveSubscription,
+    fetchUserDetails,
+    updateUserDetails,
+    clearUserDetails,
+  } = useUserDetails();
 
   const dispatch = useAppDispatch();
 
@@ -204,7 +215,9 @@ export function App() {
 
   useEffect(() => {
     new MutationObserver(() => {
-      const modal = document.body.querySelector("[role=dialog]");
+      const modal = document.body.querySelector(
+        "[role=dialog]:not([data-intercom-frame='true'])"
+      );
 
       dispatch(toggleDraggingDisabled(Boolean(modal)));
     }).observe(document.body, {
@@ -270,7 +283,12 @@ export function App() {
     <>
       {window.electron.platform === "win32" && (
         <div className={styles.titleBar}>
-          <h4>Hydra</h4>
+          <h4>
+            Hydra
+            {hasActiveSubscription && (
+              <span className={styles.cloudText}> Cloud</span>
+            )}
+          </h4>
         </div>
       )}
 
diff --git a/src/renderer/src/components/badge/badge.scss b/src/renderer/src/components/badge/badge.scss
index f1ed89e9..f32c398f 100644
--- a/src/renderer/src/components/badge/badge.scss
+++ b/src/renderer/src/components/badge/badge.scss
@@ -4,7 +4,7 @@
   color: globals.$muted-color;
   font-size: 10px;
   padding: calc(globals.$spacing-unit / 2) globals.$spacing-unit;
-  border: solid 1px globals.$border-color;
+  border: solid 1px globals.$muted-color;
   border-radius: 4px;
   display: flex;
   align-items: center;
diff --git a/src/renderer/src/components/sidebar/sidebar.css.ts b/src/renderer/src/components/sidebar/sidebar.css.ts
index bfdb4eea..9b061d68 100644
--- a/src/renderer/src/components/sidebar/sidebar.css.ts
+++ b/src/renderer/src/components/sidebar/sidebar.css.ts
@@ -124,3 +124,29 @@ export const section = style({
   flexDirection: "column",
   paddingBottom: `${SPACING_UNIT}px`,
 });
+
+export const helpButton = style({
+  color: vars.color.muted,
+  padding: `${SPACING_UNIT}px ${SPACING_UNIT * 2}px`,
+  gap: "9px",
+  display: "flex",
+  alignItems: "center",
+  cursor: "pointer",
+  boxShadow: "0px 0px 15px 0px rgba(0, 0, 0, 0.6)",
+  borderTop: `solid 1px ${vars.color.border}`,
+  transition: "background-color ease 0.1s",
+  ":hover": {
+    backgroundColor: "rgba(255, 255, 255, 0.15)",
+  },
+});
+
+export const helpButtonIcon = style({
+  background: "linear-gradient(0deg, #16B195 50%, #3E62C0 100%)",
+  width: "24px",
+  height: "24px",
+  display: "flex",
+  alignItems: "center",
+  justifyContent: "center",
+  color: "#fff",
+  borderRadius: "50%",
+});
diff --git a/src/renderer/src/components/sidebar/sidebar.tsx b/src/renderer/src/components/sidebar/sidebar.tsx
index 3159ecac..d529e942 100644
--- a/src/renderer/src/components/sidebar/sidebar.tsx
+++ b/src/renderer/src/components/sidebar/sidebar.tsx
@@ -5,7 +5,12 @@ import { useLocation, useNavigate } from "react-router-dom";
 import type { LibraryGame } from "@types";
 
 import { TextField } from "@renderer/components";
-import { useDownload, useLibrary, useToast } from "@renderer/hooks";
+import {
+  useDownload,
+  useLibrary,
+  useToast,
+  useUserDetails,
+} from "@renderer/hooks";
 
 import { routes } from "./routes";
 
@@ -15,6 +20,9 @@ import { buildGameDetailsPath } from "@renderer/helpers";
 import SteamLogo from "@renderer/assets/steam-logo.svg?react";
 import { SidebarProfile } from "./sidebar-profile";
 import { sortBy } from "lodash-es";
+import { CommentDiscussionIcon } from "@primer/octicons-react";
+
+import { show, update } from "@intercom/messenger-js-sdk";
 
 const SIDEBAR_MIN_WIDTH = 200;
 const SIDEBAR_INITIAL_WIDTH = 250;
@@ -42,6 +50,20 @@ export function Sidebar() {
     return sortBy(library, (game) => game.title);
   }, [library]);
 
+  const { userDetails, hasActiveSubscription } = useUserDetails();
+
+  useEffect(() => {
+    if (userDetails) {
+      update({
+        name: userDetails.displayName,
+        Username: userDetails.username,
+        Email: userDetails.email,
+        "Subscription expiration date": userDetails?.subscription?.expiresAt,
+        "Payment status": userDetails?.subscription?.status,
+      });
+    }
+  }, [userDetails, hasActiveSubscription]);
+
   const { lastPacket, progress } = useDownload();
 
   const { showWarningToast } = useToast();
@@ -237,6 +259,15 @@ export function Sidebar() {
         </section>
       </div>
 
+      {hasActiveSubscription && (
+        <button type="button" className={styles.helpButton} onClick={show}>
+          <div className={styles.helpButtonIcon}>
+            <CommentDiscussionIcon size={14} />
+          </div>
+          <span>{t("need_help")}</span>
+        </button>
+      )}
+
       <button
         type="button"
         className={styles.handle}
diff --git a/src/renderer/src/dexie.ts b/src/renderer/src/dexie.ts
index 2e3565ce..f940e13b 100644
--- a/src/renderer/src/dexie.ts
+++ b/src/renderer/src/dexie.ts
@@ -10,12 +10,22 @@ export interface HowLongToBeatEntry {
   updatedAt: Date;
 }
 
+export interface CatalogueCache {
+  id?: number;
+  category: string;
+  games: { objectId: string; shop: GameShop }[];
+  createdAt: Date;
+  updatedAt: Date;
+  expiresAt: Date;
+}
+
 export const db = new Dexie("Hydra");
 
-db.version(4).stores({
+db.version(5).stores({
   repacks: `++id, title, uris, fileSize, uploadDate, downloadSourceId, repacker, createdAt, updatedAt`,
   downloadSources: `++id, url, name, etag, downloadCount, status, createdAt, updatedAt`,
   howLongToBeatEntries: `++id, categories, [shop+objectId], createdAt, updatedAt`,
+  catalogueCache: `++id, category, games, createdAt, updatedAt, expiresAt`,
 });
 
 export const downloadSourcesTable = db.table("downloadSources");
@@ -24,4 +34,6 @@ export const howLongToBeatEntriesTable = db.table<HowLongToBeatEntry>(
   "howLongToBeatEntries"
 );
 
+export const catalogueCacheTable = db.table<CatalogueCache>("catalogueCache");
+
 db.open();
diff --git a/src/renderer/src/hooks/use-friendship.ts b/src/renderer/src/hooks/use-friendship.ts
deleted file mode 100644
index e69de29b..00000000
diff --git a/src/renderer/src/pages/home/home.tsx b/src/renderer/src/pages/home/home.tsx
index c19f6fd1..e04f53c8 100644
--- a/src/renderer/src/pages/home/home.tsx
+++ b/src/renderer/src/pages/home/home.tsx
@@ -15,6 +15,14 @@ import * as styles from "./home.css";
 import { SPACING_UNIT, vars } from "@renderer/theme.css";
 import { buildGameDetailsPath } from "@renderer/helpers";
 import { CatalogueCategory } from "@shared";
+import { catalogueCacheTable, db } from "@renderer/dexie";
+import { add } from "date-fns";
+
+const categoryCacheDurationInSeconds = {
+  [CatalogueCategory.Hot]: 60 * 60 * 2,
+  [CatalogueCategory.Weekly]: 60 * 60 * 24,
+  [CatalogueCategory.Achievements]: 60 * 60 * 24,
+};
 
 export default function Home() {
   const { t } = useTranslation("home");
@@ -36,19 +44,43 @@ export default function Home() {
     [CatalogueCategory.Achievements]: [],
   });
 
-  const getCatalogue = useCallback((category: CatalogueCategory) => {
-    setCurrentCatalogueCategory(category);
-    setIsLoading(true);
+  const getCatalogue = useCallback(async (category: CatalogueCategory) => {
+    try {
+      const catalogueCache = await catalogueCacheTable
+        .where("expiresAt")
+        .above(new Date())
+        .and((cache) => cache.category === category)
+        .first();
 
-    window.electron
-      .getCatalogue(category)
-      .then((catalogue) => {
-        setCatalogue((prev) => ({ ...prev, [category]: catalogue }));
-      })
-      .catch(() => {})
-      .finally(() => {
-        setIsLoading(false);
+      setCurrentCatalogueCategory(category);
+      setIsLoading(true);
+
+      if (catalogueCache)
+        return setCatalogue((prev) => ({
+          ...prev,
+          [category]: catalogueCache.games,
+        }));
+
+      const catalogue = await window.electron.getCatalogue(category);
+
+      db.transaction("rw", catalogueCacheTable, async () => {
+        await catalogueCacheTable.where("category").equals(category).delete();
+
+        await catalogueCacheTable.add({
+          category,
+          games: catalogue,
+          createdAt: new Date(),
+          updatedAt: new Date(),
+          expiresAt: add(new Date(), {
+            seconds: categoryCacheDurationInSeconds[category],
+          }),
+        });
       });
+
+      setCatalogue((prev) => ({ ...prev, [category]: catalogue }));
+    } finally {
+      setIsLoading(false);
+    }
   }, []);
 
   const getRandomGame = useCallback(() => {
diff --git a/src/types/howlongtobeat.types.ts b/src/types/how-long-to-beat.types.ts
similarity index 100%
rename from src/types/howlongtobeat.types.ts
rename to src/types/how-long-to-beat.types.ts
diff --git a/src/types/index.ts b/src/types/index.ts
index 9bb25e3f..58e5beb7 100644
--- a/src/types/index.ts
+++ b/src/types/index.ts
@@ -245,6 +245,7 @@ export interface Subscription {
 export interface UserDetails {
   id: string;
   username: string;
+  email: string | null;
   displayName: string;
   profileImageUrl: string | null;
   backgroundImageUrl: string | null;
@@ -257,6 +258,7 @@ export interface UserProfile {
   id: string;
   displayName: string;
   profileImageUrl: string | null;
+  email: string | null;
   backgroundImageUrl: string | null;
   profileVisibility: ProfileVisibility;
   libraryGames: UserGame[];
@@ -373,4 +375,4 @@ export interface ComparedAchievements {
 export * from "./steam.types";
 export * from "./real-debrid.types";
 export * from "./ludusavi.types";
-export * from "./howlongtobeat.types";
+export * from "./how-long-to-beat.types";
diff --git a/yarn.lock b/yarn.lock
index b6b2d3b9..0220a873 100644
--- a/yarn.lock
+++ b/yarn.lock
@@ -1066,6 +1066,11 @@
   resolved "https://registry.yarnpkg.com/@humanwhocodes/object-schema/-/object-schema-2.0.3.tgz#4a2868d75d6d6963e423bcf90b7fd1be343409d3"
   integrity sha512-93zYdMES/c1D69yZiKDBj0V24vqNzB/koF26KPaagAfd3P/4gUlh3Dys5ogAK+Exi9QyzlD8x/08Zt7wIKcDcA==
 
+"@intercom/messenger-js-sdk@^0.0.14":
+  version "0.0.14"
+  resolved "https://registry.yarnpkg.com/@intercom/messenger-js-sdk/-/messenger-js-sdk-0.0.14.tgz#a27999370cc0a82a2a57a779426df25a57891863"
+  integrity sha512-2dH4BDAh9EI90K7hUkAdZ76W79LM45Sd1OBX7t6Vzy8twpNiQ5X+7sH9G5hlJlkSGnf+vFWlFcy9TOYAyEs1hA==
+
 "@isaacs/cliui@^8.0.2":
   version "8.0.2"
   resolved "https://registry.npmjs.org/@isaacs/cliui/-/cliui-8.0.2.tgz"